Benefit Information

Employee Assistance Program (EAP)

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Employee Assistance Program (EAP) Overview

The Employee Assistance Program (EAP) through Spring Health via Guardian is a free, completely confidential resource available to you and every member of your immediate household. Whether you’re dealing with a personal challenge, a financial question, or just need someone to talk to, the EAP connects you with professionals who can help — 24 hours a day, 7 days a week, 365 days a year.


Counseling & Emotional Support

  • Relationship difficulties
  • Emotional distress and anxiety
  • Job stress
  • Communication and conflict issues
  • Alcohol or drug problems
  • Grief and loss

Up to 5 in-person or video counseling visits per person, per issue, per year at no cost to you.


Legal Consultation

  • Referral to a local attorney
  • Family issues (marital, child custody, adoption)
  • Estate planning
  • Landlord/tenant disputes
  • Immigration
  • Personal injury
  • Consumer protection
  • Real estate
  • Bankruptcy

Note: Legal and financial assistance services are not available in New York or Hawaii.


Financial Coaching

  • Money management
  • Debt management
  • Identity theft resolution
  • Tax issues

Parenting & Childcare

  • Referrals to quality childcare providers
  • Family day care homes
  • Infant centers and preschools
  • Before and after school care
  • Care for elderly or disabled dependents

Online Will Preparation

Through EstateGuidance®, you can create a legally binding will online at no cost. Additional documents are available for a small fee:

  • Customized will — Free
  • Will printed and mailed to you — $14.99
  • Living will — $14.99
  • Final arrangements document — $9.99

Access at estateguidance.com using Promotional Code: Guardian


How to Access the EAP

  • Phone (24/7): 855-239-0743 | TRS: Dial 711
  • Online: guidanceresources.com — Web ID: Guardian
  • App: GuidanceNow℠

Registering Online for the First Time

  1. Go to guidanceresources.com
  2. Click the Register tab
  3. Enter Organization Web ID: Guardian
  4. Create a username and password and provide your name and personal email address
  5. Verify your email address using the authentication code sent to you

For login issues, email memberservices@compsych.com.


Questions?

Contact HR at Kenzie@semgrep.com or call the EAP directly at 855-239-0743.

This page is a summary only. EAP services are provided by ComPsych on behalf of Guardian. Services may not be available in all states. The official plan documents govern in all cases.

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Download your Employee Benefits guide PDF with all your latest benefit information.

Carriers

Your Employee Assistance Program (EAP) Carriers

Spring Health

Employee Assistance Program (EAP)
Spring Health Contact Info
Documents

Employee Assistance Program (EAP) Coverage Documents

Employee Assistance Program (EAP)
Step-by-step instructions for registering and logging into GuidanceResources Online and the GuidanceNow app, including the organization Web ID.
Employee Assistance Program (EAP)
Overview of the EstateGuidance will preparation service available through the EAP, including available documents and associated costs.

Need Help?

Contact your Benefits Advisor

Neha Chopra
Your Benefits Advisor
Phone

(707) 398-5838

neha.chopra@libertycompany.com